A trader's room your clients can run themselves
Give clients one branded place to register, verify, open trading accounts, fund them, withdraw and get help — connected live to your back office and trading server.
Every manual request is a support ticket you didn't need
When clients can't open an account, upload a document or check a withdrawal themselves, they email or message your team — and wait. Self-service is faster for them and cheaper for you.
Without a client area
- Accounts opened by staff on request
- Documents arriving by email and chat
- "Has my withdrawal been processed?" messages
With the DARKLIGHT FX client area
- Clients open accounts in the groups you allow
- KYC uploads land straight in the compliance queue
- Live status for every deposit, withdrawal and ticket
What clients can do
Register & verify
Sign up directly or through an IB link, then upload identity and address documents for review or automatic KYC.
Open trading accounts
Create live and demo accounts in the account types and leverage options you offer.
Deposit & withdraw
Fund accounts through your enabled methods and PSPs, and request withdrawals to approved payout accounts.
Wallet & transfers
Move funds between the wallet and trading accounts with internal transfers.
Trading overview
Balance, equity, margin and trade history per account, plus platform download links.
Support & documents
Open tickets, read replies and voice notes, and download statements.
Every client action lands in the right queue
- KYC uploads go to the compliance queue in the Forex CRM.
- Payment requests go to finance's pending queue with method and payout details.
- Account openings are created on your trading server through the bridge.
- Tickets land in the support desk next to the client record.
What the client area needs
- Us
Forex CRM & bridge
The client area is part of the CRM deployment and uses the trading-platform bridge.
- You
Brand & domain
Logo, colours and a domain such as portal.yourbrokerage.com.
- You
Legal documents
Client agreement, risk disclosure and privacy policy to show at registration.
- You
Payment & KYC providers
The PSP and KYC accounts clients will use through the portal.
Built for client trust
- HTTPS everywhereThe client area is served over encrypted connections on your domain.
- Verification gatesYou decide which actions require approved KYC — for example, withdrawals.
- Approved payout accountsWithdrawals go only to payment accounts your finance team has approved.
- No platform passwords in emailCredentials and resets are handled in the portal.
Client area questions
Is the client area included in the plans?
Yes. The client area is included on both Standard and Unlimited. See pricing.
Can it carry our brand?
Yes — your name, logo, colours and domain. See white-label.
Is there a mobile version?
The client area works in mobile browsers, and we also build native iOS and Android apps.
Works alongside
Let's Map Your Brokerage.
Tell us how your desk runs today — platforms, payment methods, partner programmes and team roles. We'll walk you through the modules that fit and outline an implementation plan.