Privacy Policy

At DARKLIGHT FX, a brand of The Darklight Infotech (accessible from https://thedarklightfx.com), the privacy of our website visitors and brokerage clients is one of our main priorities. This Privacy Policy explains what information we collect, how we use it and the rights you have.

1. Who we are

DARKLIGHT FX provides forex brokerage technology, including CRM, MT5 integration, partner management and white-label platforms, to brokerage businesses. For questions about this policy, contact us at support@thedarklightfx.com.

2. Information we collect

When you contact us, request a demo, apply for a job or deploy our CRM modules, we may collect business profile information including your name, work email address, phone number, brokerage or company name, role, country of operation and the details you write in your message. Job applicants may also share their position of interest and experience.

When a brokerage uses our platform, it may process its own clients' data — such as identity documents and transaction records — on our systems. In that case the brokerage decides how that data is used, and we process it on the brokerage's behalf under our agreement with them.

3. Log files

Like most websites, our servers keep standard log files. These record information such as internet protocol (IP) addresses, browser type, internet service provider, date and time stamps and referring or exit pages. We use this information to operate and secure the website, for example to limit abusive form submissions.

4. How we use information

To respond to enquiries and demo requests and prepare proposals
To assess job applications
To provide, maintain, secure and support CRM instances for our clients
To prevent fraud, spam and misuse of our website and platform
To deliver requested technical updates and operational support

We do not sell personal information.

We share information only where needed to provide our services — for example, with our email service provider to deliver messages you send through our forms, with hosting providers that run our infrastructure, and with professional advisers or authorities where the law requires it. Our website loads fonts from Google Fonts, which means your browser connects to Google's servers when you visit.

6. Retention and security

We keep enquiry and application information for as long as needed to respond to you and for reasonable record-keeping afterwards. We use access controls and encrypted connections to protect information. See our security page.

7. Your data protection rights

Depending on where you are, you may have the right to access, correct, delete or restrict the processing of your personal information, and to object to certain processing. To make a request, email support@thedarklightfx.com. If your data is held by a brokerage that uses our platform, please contact that brokerage first.

8. Cookies

Our website does not set advertising or analytics cookies. See our Cookie Policy.

9. Changes and contact

We may update this policy from time to time; the date at the top shows the latest version. Contact: support@thedarklightfx.com · +971 58 552 6790 · Dubai, United Arab Emirates.